Privacy Policy

Effective Date: 12/24/2024

1. Introduction


Welcome to Shamrock Property Maintenance, LLC. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (shamrockpropertymaintenancellc.com) and interact with our services, including SMS communications.


2. Information We Collect


We may collect the following types of information:


Personal Information

  • Name
  • Email address
  • Phone number
  • Any information you voluntarily submit through our web forms


Usage Data

  • IP address
  • Browser type
  • Pages visited
  • General website activity information


3. How We Use Your Information


We use the information we collect to:

  • Provide and improve our services
  • Respond to inquiries and customer support requests
  • Communicate about appointments, updates, or service-related information
  • Comply with legal and regulatory obligations


We do not sell or share your personal information with unaffiliated third parties.


4. SMS Communications & Opt-In Requirements


By providing your phone number and opting in, you consent to receive SMS messages from Shamrock Property Maintenance, LLC. These may include service updates, scheduling information, and related communications.


SMS Details

  • Message Frequency: Varies
  • Message & Data Rates: May apply
  • Support: Reply “HELP” for assistance or contact us at 800-403-4713


Opt-In Process

You must actively opt in by:

  • Checking an opt-in box on a web form, or
  • Providing your phone number during a text-based enrollment


By opting in, you acknowledge the SMS terms, message frequency, and potential carrier fees.


5. Opt-Out Process


You may opt out of SMS communications at any time.


To opt out:

  • Reply “STOP” to any message
  • Or contact us at 800-403-4713
  • Or submit a request through our Contact page


You will receive a confirmation message verifying your opt-out. No further SMS messages will be sent after confirmation.


HELP Messages


Reply “HELP” to receive support contact details, including our email (shamrockadmin@shamrockpropertymaintenancellc.com) and phone number (800-403-4713).


6. Prohibited SMS Content


We do not send SMS messages that include prohibited content such as:

  • Loan or mortgage advertisements
  • Credit repair or debt relief offers
  • Political messaging
  • Work-from-home schemes
  • Alcohol, tobacco, or firearms promotions


All messages comply with carrier, regulatory, and industry guidelines.


7. Automated Messaging


Automated SMS messages are only sent with your express consent and follow all approved campaign requirements. Each message includes opt-out instructions, and all opt-out requests are processed promptly.


8. Data Retention & Security


We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.


We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse.


9. Your Rights


Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing the information we hold
  • Requesting corrections or updates
  • Requesting deletion where legally applicable
  • Restricting or objecting to certain processing activities


To exercise these rights, email us at shamrockadmin@shamrockpropertymaintenancellc.com or call 800-403-4713.


10. Third-Party Links


Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal information.


11. Updates to This Privacy Policy


We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy from time to time.


12. SMS Terms of Use


If you opt in to receive SMS messages, you may receive texts related to:

  • Maintenance order updates
  • Schedule changes
  • Service reminders
  • Application or onboarding updates (for job applicants or contractors)


Information collected during the SMS consent process will not be shared with third parties.

For assistance, reply “HELP” or call 800-403-4713.


13. Contact Us


If you have any questions about this Privacy Policy, please contact us:


Shamrock Property Maintenance, LLC
1420 Industrial Park Rd
Paris, TN 38242


Email: shamrockadmin@shamrockpropertymaintenancellc.com
Phone: 800-403-4713
Or submit a request through our Contact Page.